Shipping policy

SHIPPING POLICY

SHIPPING COVERAGE AND CHARGES

IndiThrob currently ships orders across India.

Free shipping is available on prepaid and other eligible orders, subject to any conditions displayed during checkout.

ORDER PROCESSING

Orders are generally processed within 24–48 hours after confirmation. Processing time may be longer during public holidays, sales, or periods of unusually high demand.

ESTIMATED DELIVERY TIME

After dispatch, estimated delivery times are:

• Metro cities: approximately 2–3 working days.
• Other locations in India: approximately 3–5 working days.

These are estimates and not guaranteed delivery dates. Delivery may take longer because of courier operations, remote locations, public holidays, weather, incorrect customer information, or circumstances outside our reasonable control.

ORDER TRACKING

Tracking details may be sent through email, SMS, or WhatsApp after the order has been dispatched.

CUSTOMER RESPONSIBILITY

Customers must provide an accurate shipping address, postcode, mobile number, and email address. IndiThrob is not responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.

DAMAGED, DEFECTIVE, OR INCORRECT DELIVERY

If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery.

A continuous unboxing video showing the sealed package, shipping label, complete unboxing process, product, and reported issue is required to support such claims.

REVERSE PICKUP

Reverse pickup is subject to courier availability at the customer’s location. If pickup is unavailable, the customer may be asked to ship the item to the return address provided by our support team.

For eligibility conditions and refund timelines, please refer to our Return and Refund Policy.

CONTACT

Email: info@indithrob.com
Phone/WhatsApp: +91 93283 92023

Last updated: 31 August 2026