TERMS & CONDITIONS

Welcome to IndiThrob. By accessing or using our website, placing an order, or interacting with our services, you agree to follow the Terms & Conditions mentioned below.

General Terms

IndiThrob is a fashion and apparel brand offering clothing and related products through its website.

• We reserve the right to refuse service, cancel orders, or restrict access if misuse, fraud, or suspicious activity is detected.
• All products, prices, offers, discounts, and availability are subject to change without prior notice.
• Product availability depends on current stock.
• By using this website, you agree not to misuse the platform or engage in unauthorized activities.

Product Information

We try our best to display product details, prices, descriptions, sizes, colors, and images as accurately as possible.

However, slight variations may occur due to photography, lighting, device screen settings, fabric batches, or printing processes.

All measurements mentioned in size charts are approximate and may have a minor variation.

Pricing and Offers

• All prices are listed in Indian Rupees unless mentioned otherwise.
• Discounts, coupon codes, and promotional offers may be changed, paused, or removed at any time.
• Only one offer or coupon may be applicable per order unless stated otherwise.
• IndiThrob reserves the right to cancel orders placed using invalid, expired, or misused coupon codes.

Orders and Payments

Customers must provide accurate billing, shipping, contact, and payment information while placing an order.

• Orders are processed after successful order confirmation and payment verification, wherever applicable.
• If payment fails or remains pending, the order may not be processed.
• IndiThrob reserves the right to cancel any order due to stock issues, pricing errors, payment issues, suspicious activity, or operational limitations.

Shipping and Delivery

Shipping and delivery timelines are estimates and may vary depending on customer location, courier availability, public holidays, weather conditions, or unforeseen logistics delays.

IndiThrob is not responsible for delays caused by courier partners, incorrect address details, customer unavailability, or events beyond our control.

For complete details, please refer to our Shipping & Exchange Policy.

Address and Contact Details

Customers are responsible for providing the correct shipping address, mobile number, email address, and order details.

If incorrect information is provided, delivery may be delayed, failed, or returned. IndiThrob may not be responsible for losses caused due to incorrect customer-provided information.

Returns, Exchanges and Refunds

Returns, exchanges, and refunds are subject to our Exchange Product Policy and Shipping & Exchange Policy.

Customers must raise eligible exchange or return requests within the specified time period mentioned in our policies.

For damage, defect, wrong product, missing item, or similar claims, a clear unboxing video may be required as proof.

Mandatory Unboxing Video

For any product claim related to damage, defect, missing item, wrong item, or empty parcel, customers must provide a clear unboxing video.

The video should clearly show the sealed package, complete unboxing process, product condition, and shipping label.

Claims without proper proof may not be accepted.

Use of Website

You agree not to misuse the website for unlawful, fraudulent, harmful, or unauthorized activities.

• You must not attempt to hack, damage, disrupt, or interfere with website functionality.
• You must not copy, scrape, reproduce, or misuse website content without permission.
• You must not place fake orders, misuse offers, or provide false information.

Intellectual Property

All content on this website, including logos, images, product designs, graphics, text, banners, product names, and brand assets, belongs to IndiThrob or its respective owners.

No content may be copied, reproduced, modified, distributed, or used for commercial purposes without written permission from IndiThrob.

Third-Party Services

Our website may use third-party services such as payment gateways, courier partners, analytics tools, advertising platforms, and technical service providers.

IndiThrob is not responsible for the policies, technical issues, delays, or actions of third-party platforms beyond our control.

Limitation of Liability

IndiThrob shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, services, or products.

Our liability, if any, shall be limited to the value of the product purchased by the customer.

Force Majeure

IndiThrob shall not be responsible for delays, failures, losses, or interruptions caused by events beyond reasonable control, including natural disasters, strikes, courier disruptions, cyber-attacks, technical failures, government actions, or other unforeseen events.

Policy Updates

IndiThrob may update, modify, or revise these Terms & Conditions at any time without prior notice.

Continued use of the website after updates means you accept the revised Terms & Conditions.

Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Email: info@indithrob.com

Brand: IndiThrob

Website: https://indithrob.com

Acceptance of Terms

By using our website, placing an order, or interacting with IndiThrob services, you confirm that you have read, understood, and agreed to these Terms & Conditions.